Wilcox Basement Systems is top of the line, excellent service, and you said two days- it took two days! We would highly recommend you to other people. You are neat, polite, and efficient.
Sal of Rome, NY
Wednesday, March 8th
I had met Dave Wilcox through politics and had been impressed- I had confidence in his presentation and that the products would perform as explained. I will highly recommend you to everyone. Thank you for a job well done.
Bill L. of Rome, NY
Friday, November 24th
I hired Wilcox Basement Systems because of the very pleasant experience I had when they installed the Sani-Dry system in my home last year. All companies should do business in the way Wilcox Basement Systems does. They should also train their employees as well as your company does. I am extremely pleased to have done business with your company. It is rare now-a-days to find a company who values customers, does an excellent job, and whose employees are so exceptional!
Frank of Rome, NY
Wednesday, November 29th
With all the rain and snow melt we had I was anxious to see results- NO more wet basement! I am very pleased! I wish I had Wilcox Basement Systems install the system sooner! I have had many comments on what a nice and clean job you did! Great Work!
Rose of Rome, NY
Friday, January 26th
Totally satisfied with Wilcox Basement Systems job! Can't tell you what relief it is not to worry every time it rains. We have already had a lot of snow melt and rain and our basement is dry!
Pat of Rome, NY
Friday, March 2nd
Your representative at Wilcox Basement Systems-Mike Dorsino, described the problem and solution so that it was easy to understand and the cost was acceptable. He explained how the job would go and he didn't lie at all. I was more then pleased with the people I dealt with at Wilcox and would gladly recommend you to anyone! Thank you for such a good job!
Shirley of Rome, NY
Monday, November 6th
We lived for almost a year with 3 inches of water in our basement. We had mold on our walls, both upstairs and downstairs. Since you have come and fixed the basement we have not had a drop of water on our floor- this with the wettest May in Oneida County history. Thank You!!
Rich of Rome, NY
Monday, April 26th
We didn't want our yard dug up and deal with the cost of that. Wilcox Basement Systems provided the perfect solution to our problem with our budget. They did a great job! The crew was efficient, courteous, and professional. Mike Dorsino was knowledgeable and professional as well. He answered all our questions even after regular business hours. We have had days of downpour and there has been no water in our basement. Great Job!
Chris M. of Rome, NY
Wednesday, February 27th
Very satisfied with the job. Installation crew were all courteous & professional. Office staff were courteous and kept me informed on arrival time. They were on time. Company representative explained completely what was to be done.
Very good clean-up. Local Business - with a good reputation. Lived in Floyd for 64 yrs. Will tell everyone with a water issue to use Wilcox Basement. After my small issue I'm totally ecstatic with the finished job!!!
Jim Z. of Rome, NY
Friday, September 20th
We were helped to understand why we were having water problems and not pressured into a contract but given time to think about it and ask questions. It was nice being able to talk to someone when we had questions. The office and crew were both very accomodating. Thank you!
Donald of West Winfield, NY
Tuesday, September 9th
I'm writing to inform you of a story that might be of interest to you. My superintendent who cares for my house wrote to tell me that my tenants had informed her that there was a lot of rain in Oriskany about one month ago and that all of the neighbors had water in their cellars while my cellar stayed completely dry. I believe that this is due to your fine work. I will add that I believe the aforementioned rain was the first test for the flood-prevention system in my house since it had been installed. I would like to thank you again for your fine work.
Darryl K. of Oriskany, NY
Tuesday, August 13th
I hired your company because I was a completely satisfied customer the first job you did for me. I would most definitley call Wilcox Basement Systems again if I were in need of your services! Thank you!
Darryl K. of Oriskany, NY
Saturday, February 10th
Extremely satisfied by the job you did. The installation crew were professional, knowledgeable, personable. The office staff were excellent. Your company representative was same as the crew plus very available when I had questions. Absolutely satisfied with the cleanup.
I saw the work you did at my nephew's and listened to how pleased they are and still are.
Peg T. of Oriskany, NY
Saturday, January 11th
Very satisfied with finally having a dry cellar floor. Every person involved with the project was extremely helpful and took their jobs very seriously- good work ethics presented by Wilcox Basement Systems!
Nancy of Sauquoit, NY
Tuesday, June 15th
Dear Sir or Madam:
The purpose of this letter is to express my gratitude and personal observations:
* Employees introduced themselves, followed by an overview of the work that was to be completed in the cellar.
* The house was protected from soiling by placing protective coverings on the floors and stairs. The side entrance was used even though this caused extremely heavy materials to be moved a longer distance so as not to go through living area.
* Employees never left the job site, and the only noise was work related.
* Employees were courteous and were gracious in clearing and prepping work area...even removed a very large refrigerator and platform for removal.
I have taken the time to write this testimony with the hope that other customers might have the peace of mind and complete confidence in hiring the Wilcox Basement Company who will provide them with their most appreciated professional service.
Sincerely,
Mary C.