Testimonials

Testimonials for Wilcox Basement Systems

Wilcox Basement Systems had good recommendations and awards, and you have been in business a long time!  Bad businesses don't last long.  The crew was great, concerned with keeping my house clean while working.  They were efficient and everything looks great! Outside they made sure it was left the same as when they arrived.  They were continuously working!
Ray of Vernon, NY
Wednesday, April 6th
I highly recommend them to anyone who is experiencing water in their basement. I expected the cost to be twice as much as it was. I am very grateful to Anne Wilcox, David Wilcox, and the entire crew who spent two days working on my basement and did not leave anything behind. They gathered all the cement, swept and hauled it all away. Thank you Wilcox Basement Systems Crew!
Toni M. of Sackets Harbor, NY
Wednesday, June 24th
Very Satisfied - no problems in the area of the work.  Sandra D'Ottone was extremely helpful.  Company representative was very professional; pointed out problems in simple language and explained options.  >Reputation for quality work with warranty.  >Good customer service with timely scheduling of needed work.  Thank You!
Jim & Tracy D. of Clinton, NY
Wednesday, July 25th
  Very satisfied with the job.  Installation crew was very pleasant, knowledgeable, professional.  Office staff was always excellent. We had three companies do presentations and Robert Day was by far the best.  Cleanup was perfect.   Two reasons I hired your company were: 1. Robert Day's no pressure yet thorough presentation. 2. Both office staff & Bob appeared more knowledgeable about our problem than the other companies.  You have a great team.
Frank V. of Clinton, NY
Tuesday, October 6th
Our search for a solution to our wet basement problem eventually evolved into a comparison between the system proposed by your organization and that of a major competitor also serving our geographic area.  From the outset, it was clear to us that the Wilcox Basement System waterproofing design was the superior solution for us. On November 8, you and your crew began what was to be a 2-day installation involving plenty of dedication to hard work. The efficient performance of your team kept any homeowner inconvenience to a minimum and most impressive to us was the quality of workmanship displayed in executing the planned solution. As a result of a superior-designed system coupled with a high quality installation, we are confident that our problem has been permanently corrected.  We are now eargerly looking forward to developing the finished basement that has, heretofore, been denied us.  Many thanks for your professional involvement in our project!
Norman of Oneonta, NY
Saturday, July 1st
I was very satisfied with the job you did.  My friend had work done by you and he researched- so the legwork was already done!  I was very pleased with the installation and the individuals I had contact with.
Jane G. of Oneonta, NY
Wednesday, February 17th
I am writing this letter for anyone who doubts what Wilcox Basement Systems, Inc says it can do! When we purchased our home in 2001, we were told that the basement never got wet or leaked.  By the end of that 1st summer, the entire basement floor was covered with water!  We just assumed it was from having such a wet summer.  It got worse during the fall and winter months and even worse with the spring thaw, we used shop vacs to suck up the water just hoping that this problem would just go away....unfortunately it didn't. We finally had no choice but to take a different route, especially since our upstairs walls were starting to have mold on them!  We started with new windows, thinking that maybe they were leaking, since they were very old.  When that didn't work we started looking through the Yellow Pages for an answer.  When we saw the ad for Wilcox we thought the guy "floating" in all the water resembled what we felt like in our own situation!  So without calling anyone else, we called them.  That was in the early spring of 2004.  Wilcox Basements started (in April 2004) on our basement and by the time they finished our basement was very, very dry! It is now January 28th, 2006 and our basement is still dry!  We have been very impressed...Since our basement has been done we have found that we had a terrible humidity problem.  Once again, we called on the great people of Wilcox and decided to purchase their SaniDry System.  Within 24 hours of use, the condensation built up on all of our windows had disappeared! Wilcox Basements has not only given us an awesome basement for us to add a great game room, family room, and laundry room, but they have also dried up our humidity problem and the problem with our mold is solved also! I would recommend anyone to use this company!  They are all wonderful people and they truly know what they are talking about!  
Angie H. of Rome, NY
Saturday, January 28th
I am writing to express my satisfaction with the job that Wilcox Basement Systems, Inc. did in my formerly gross, damp, old, and moldy basement.  I am so pleased with the result. Though it will always be an old basement and never lovely and finished, the result of the waterproofing has been amazing.  The CleanSpace liner in my crawl space has made a former "dirt pit" into an even, clean, and dry storage area.  The Sani Dry air ststem has made my basement air into the dryest and cleanest air in my home.  I am so impressed that I am adding the BrightWall Panel system to be installed in a month.  My old basement is getting better and better!  Thank you!
Oliver K. of Rome, NY
Tuesday, October 11th
I think the job Wilcox Basement Systems did for me is Great!  You were so sure that a huge job of tearing up the floor was not necessary and you believed in your system.  Thank you so much for a great job!
Nellie of Rome, NY
Tuesday, June 4th
We are a repeat and extremely satisfied customer!  Your representatives speak to us like we are regular people and helped us understand what they were talking about.  We had so much water in our basement before you guys worked your magic, now there's nothing but extra space for us to use. We are now transforming our basement into a game room and family room!  Thank You!
Richard of Rome, NY
Monday, April 26th
I am in the swimming pool construction business.  I can tell the difference between a good company and a bad company, your company is excellent!  Does what they say they are going to do!  Will send some referrals for sure!!!
Jim of Rome, NY
Tuesday, June 22nd
Wilcox Basement Systems did an excellent job! You explained all details of the job and made us feel very good about having you do the job!  You left the basement cleaner than when you started.  You finished the job when you said you would.  Your crew was very good, knowledgeable, and professional.  There was minimal noise from the work.  Very good job- No more wet basement!
Dave N. of Rome, NY
Wednesday, June 23rd
We are very well satisfied with the work and workers from Wilcox Basement Systems.  They did a very good job before and after the installation.  It makes a big difference in our basement as for us being warmer and not so damp.
Morris of Rome, NY
Friday, January 7th
I am aware of the great job you did at another location and have had estimates from Wilcox.  You guys are honest, you take your time to explain everything and you don't try to sell more then you need to.
Doris of Rome, NY
Friday, April 8th
I had experiences with another company in my former home and wanted to try another company.  I am thoroughly satisfied with Wilcox Basement Systems.  My horrible basement now is dry and clean. The air is some of the best in my home!
Kim of Rome, NY
Tuesday, September 20th
Total testimonials : 232

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