Testimonials

Testimonials for Wilcox Basement Systems

Your company was very good.  Your professionalism and workmanship are outstanding.  You were courteous and patient with all of our questions and you left our home practically spotless!!  Your presentation was extremely professional and very extensive- giving an excellent overview of the entire problem and possible solutions.  Dealing with Wilcox Basement Systems is one of the best business experiences we have ever had!  Thanks! :)
Dave D. of Whitesboro, NY
Friday, October 24th
I am very satisfied with the job Wilcox Basement Systems did for me.  I knew you would do your best to address my problem, I had used your company in the past.  I appreciated the timely manner your crew came to do the job and never stopped working until it was completed.  They cleaned up and explained everything they did to me.  They did an excellent and great job!
Marie T. of Whitesboro, NY
Wednesday, January 13th
We are absolutely thrilled!  Excellent referral from a family member with a top notch initial visit and presentation, marketing package that was mailed to us from the professional office staff.  We went from a basement with non-functioning french drains that had to be vacuumed with a shop vac, cracks in our foundation floor & walls, "gurgling" foundation floor- from the amount of water underneath, a constant smell, and high humidity- along with the constand "dread" of what would be found everytime we entered the basement.  "Rain" brought another level of dread and several times we found flooding over the french drains and on the floor.  I gave up on our dream of finishing the basement and felt tied to its constant futile maintenance to try to prevent flooding.  Wilcox Basement Systems has given us a basement that is dry.  DRY- a simple word but one that I would never have used to describe our basement and one I thought I would never be able to use.  Water flows through the french drains and to the sump pump now.  We no longer hear a "gurgling" sound from under the floor.  We no longer have water coming through cracks.  The smell and humidity are gone.  I have peace of mind now regarding the basement and can't describe how wonderful that is after dealing with the old basement conditions.  We also purchased a SaniDry unit and it is amazing.  The basement is dry, the humidity is low, the air is filtered and flows through the house.  From the quality of work to the top notch professionalism and work ethic of the company, Wilcox Basement Systems is the only company that should be considered for basement repair.  Thank you, thank you, thank you!!!
Kevin J. of Whitesboro, NY
Friday, August 18th
Your sales approach was not pushy, the company was very professional, you had positive testimonials and you had a complete package with a lifetime warranty.  The installation crew was amazing!!  The job was done a day early, they took extra care of my house and belongings to ensure nothing was damaged, and the follow up was great!  I am extremely satisfied with Wilcox Basement Systems.
Kelly B. of Whitesboro, NY
Thursday, October 20th
100% satisfied with the job Wilcox Basement Systems did for us.  Great experience from start to finish.  I have spoken to several homeowners and they will be contacting you in the near future!
Brian B. of Whitesboro, NY
Wednesday, October 8th
Your company rep gave me a good feeling on how to solve my problem and people I spoke with felt your company had a good reputation.  He was knowledgable, informed, and explained everything.  Should have done it sooner!
Barb of New Hartford, NY
Wednesday, March 21st
We felt no pressure at all.  Your sales rep really took the time to explain everything to us.  The crew was great and were very good at cleaning up.  Everyone we spoke with and worked with in your company was very friendly and personable.  We would recommend you to anyone!  Great Job- Thanks alot!
Ted of New Hartford, NY
Wednesday, November 23rd
Best company to permanetly solve any water concerns!  Thank you for a superior job!  One year later is still GREAT!
John of New Hartford, NY
Tuesday, September 9th
Bill,  Zack, Matt and John did an excellent job.  All were very knowledgable, very helpful, neat, and professional.  They stand by their work.  Any questions or problems that I had, they took care of them right away.  I would highly recommend them.  We now have peace of mind with our basement.
Mike B. of New Hartford, NY
Monday, February 19th
  "Thank you so much for makinig my home dry and much healthier!  No more musty smell, and no worries." "Cleaner than before work was done. Very Satisfied, Great crew! I trust You! You guys are awesome, THANKS!"  
Jenn H. of New Hartford, NY
Thursday, December 20th
All my contacts were like a ray of sunshine on one of my lowest moments.  Thank you for understanding.  You have dedicated and excellent workers and representatives in your company.  It was a pleasure having them here.  Thank you all!
Mary M. of Marcy, NY
Wednesday, March 23rd
We were very satisfied with the job, your crew was friendly and knowledgeable and left it cleaner then they found it.  Excellent products and services!  Highly recommended!!
Don B. of Marcy, NY
Friday, October 3rd
I am completely and totally satisfied with the job Wilcox Basement Systems did for me.  Your company, your representatives, and your workers are a PLEASURE to do business with.  I can't recall ever dealing with a company that was as satisfying in every aspect of the job- from the initial call, to the presentation, to the quote, to the completed job.  Thank you!  Thank you!  Thank you!
Deb D. of Marcy, NY
Wednesday, November 21st
Mike Dorsino is just a great guy-first impressions are everything- he really knows the business inside and out.  And the crew I had worked continuously.  Home Depot and Lowes recommended Wilcox Basement Systems to me and my neighor showed me the work you did and they said the crew was great too.  I am pleased with all that you have done!
Wendy of Utica, NY
Thursday, September 1st
Mike Dorsino was very knowledgable regarding your products and gave an excellent presentation.  I was impressed with your awards for maketplace ethics.  I am concerned with quality, service, and trust- I didn't contact any other companies.  I can't say enough good things.  The installation crew worked constantly, were very polite, and accomodated my requests.  I was comfortable having them in my home. 
Jackie of Utica, NY
Friday, June 25th
Total testimonials : 203

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