Testimonials for Wilcox Basement Systems

Your patented system and the procedure for installation, and your company rep's presention gained my confidence to move forward into an area I really didn't know about.  I felt I could trust your system and your guarantees.  The crew maintained my faith and confidence that I had, indeed, made a good decision- The result confirms it all!

Just a few lines to express our complete satisfaction with your company, products, and employees. First of all we felt that your salesman was very professional and very knowledgeable.  He offered me many suggestions that could be used to go "hand in hand" with the problem just solved for me.  We feel that he is a big asset to your company. Secondly, we also feel that your work crew are a big asset to your firm.  They are very professional in their work performance.  They were always on time and went right to work when they got here.  When entering our home, they were very courteous, remembering to take off their shoes, etc.  Their clean-up was excellent, you wouldn't even have known they were here.  They were very sociable and we enjoyed having them here.  You can be proud to have them as your employees.  Last, but not least, your wife, Anne was very pleasant to talk to and always got back promptly and it was appreciated. Having the basement repaired is a big relief to my wife and I and we would not hesitate to recommend you and your company to others!  

Before I had Wilcox Basement Systems I would actually get physically ill everytime it rained because I knew what my basement would look like.  I would always have to bother my grown children to come and help me.  Since Wilcox completed their job, I can now sleep nights knowing that my situation is taken care of.  But best of all, I can continue to live in my own home at the age of 84 and not worry anymore about water in my basement!  Thank You!

January 24th was the coldest day with temperatures below 0 degrees.  Your installation crew worked hard to ensure our comfort while they completed the project. With the flooding occurring now in March we are so thankful the job is done!

I highly recommend them to anyone who is experiencing water in their basement. I expected the cost to be twice as much as it was. I am very grateful to Anne Wilcox, David Wilcox, and the entire crew who spent two days working on my basement and did not leave anything behind. They gathered all the cement, swept and hauled it all away. Thank you Wilcox Basement Systems Crew!

Very Satisfied - no problems in the area of the work.  Sandra D'Ottone was extremely helpful.  Company representative was very professional; pointed out problems in simple language and explained options.  >Reputation for quality work with warranty.  >Good customer service with timely scheduling of needed work.  Thank You!

  Very satisfied with the job.  Installation crew was very pleasant, knowledgeable, professional.  Office staff was always excellent. We had three companies do presentations and Robert Day was by far the best.  Cleanup was perfect.   Two reasons I hired your company were: 1. Robert Day's no pressure yet thorough presentation. 2. Both office staff & Bob appeared more knowledgeable about our problem than the other companies.  You have a great team.

Our search for a solution to our wet basement problem eventually evolved into a comparison between the system proposed by your organization and that of a major competitor also serving our geographic area.  From the outset, it was clear to us that the Wilcox Basement System waterproofing design was the superior solution for us. On November 8, you and your crew began what was to be a 2-day installation involving plenty of dedication to hard work. The efficient performance of your team kept any homeowner inconvenience to a minimum and most impressive to us was the quality of workmanship displayed in executing the planned solution. As a result of a superior-designed system coupled with a high quality installation, we are confident that our problem has been permanently corrected.  We are now eargerly looking forward to developing the finished basement that has, heretofore, been denied us.  Many thanks for your professional involvement in our project!

I was very satisfied with the job you did.  My friend had work done by you and he researched- so the legwork was already done!  I was very pleased with the installation and the individuals I had contact with.

I am writing this letter for anyone who doubts what Wilcox Basement Systems, Inc says it can do! When we purchased our home in 2001, we were told that the basement never got wet or leaked.  By the end of that 1st summer, the entire basement floor was covered with water!  We just assumed it was from having such a wet summer.  It got worse during the fall and winter months and even worse with the spring thaw, we used shop vacs to suck up the water just hoping that this problem would just go away....unfortunately it didn't. We finally had no choice but to take a different route, especially since our upstairs walls were starting to have mold on them!  We started with new windows, thinking that maybe they were leaking, since they were very old.  When that didn't work we started looking through the Yellow Pages for an answer.  When we saw the ad for Wilcox we thought the guy "floating" in all the water resembled what we felt like in our own situation!  So without calling anyone else, we called them.  That was in the early spring of 2004.  Wilcox Basements started (in April 2004) on our basement and by the time they finished our basement was very, very dry! It is now January 28th, 2006 and our basement is still dry!  We have been very impressed...Since our basement has been done we have found that we had a terrible humidity problem.  Once again, we called on the great people of Wilcox and decided to purchase their SaniDry System.  Within 24 hours of use, the condensation built up on all of our windows had disappeared! Wilcox Basements has not only given us an awesome basement for us to add a great game room, family room, and laundry room, but they have also dried up our humidity problem and the problem with our mold is solved also! I would recommend anyone to use this company!  They are all wonderful people and they truly know what they are talking about!  

We are a repeat and extremely satisfied customer!  Your representatives speak to us like we are regular people and helped us understand what they were talking about.  We had so much water in our basement before you guys worked your magic, now there's nothing but extra space for us to use. We are now transforming our basement into a game room and family room!  Thank You!

I am in the swimming pool construction business.  I can tell the difference between a good company and a bad company, your company is excellent!  Does what they say they are going to do!  Will send some referrals for sure!!!

Wilcox Basement Systems did an excellent job! You explained all details of the job and made us feel very good about having you do the job!  You left the basement cleaner than when you started.  You finished the job when you said you would.  Your crew was very good, knowledgeable, and professional.  There was minimal noise from the work.  Very good job- No more wet basement!

I am aware of the great job you did at another location and have had estimates from Wilcox.  You guys are honest, you take your time to explain everything and you don't try to sell more then you need to.

I had experiences with another company in my former home and wanted to try another company.  I am thoroughly satisfied with Wilcox Basement Systems.  My horrible basement now is dry and clean. The air is some of the best in my home!