Testimonials

Testimonials for Wilcox Basement Systems

No regrets at all!  Your system was the answer to my water problem.  It is working great and No Water!  By now I would have been using the shop vac a couple of times a day.  I would recommend Wilcox Basement Systems to anyone that has water problems.  I went 5 years with water in the basement and would not do it again.  I would surely call you for help and a solution.  You have a great crew and a thank you to each one of you!
Terry of Utica, NY
Wednesday, January 26th
My experience with Wilcox Basement Systems and their products has been excellent.  I was impressed with the crew, the work they did, and with the overall job.  All in all an outstanding job!  Nice to see small companies still care about the work they do.
Ronald of Utica, NY
Thursday, March 18th
My basement has been subjected to two very good tests for the system and it has remained nice and dry!  Prior to the installation I know I would have been mopping up water!  Thanks! 
Barb of Utica, NY
Monday, September 29th
The crew were excellent workers!  They were all very polite and took the time to answer any question we had.  I would not hesitate to recommend Wilcox Basement Systems to anyone.
Gerald S. of Utica, NY
Saturday, December 30th
I am very satisfied with the job Wilcox Basement Systems did for me.  Very pleased with the service.  For 3 years I had many problems with water in the basement- with stories on how to fix it, no return phone calls, and exorbitant fees.  Your office was very efficient and provided good service, the company rep identified himself, understood the problem, and presented a reliable product, and the workers were knowledgeable and professional.  You are a reliable and professional family owned business, excellent phone contact and follow up, and good products.  Now I have peace of mind.  Thank You!
Lois C. of Utica, NY
Tuesday, December 3rd
Very satisfied with the job you did.  The installation crew was very efficient.  The office staff were excellent.  Your company representative was thorough, professional.  The cleanup was satisfactory.  I hired your company because of good recommendation. Appreciate all you did for us.  We will highly recommend you to others - Thanks Again!  
Rich M. of Utica, NY
Monday, July 6th
We are very satisfied with the job.  The installation crew and office staff were very  pleasant and polite and the salesman was very thorough and understanding of our concerns.  After the heavy rain a couple weeks ago- we had no water in the basement.  It's so much brighter and we are very pleased with the work Wilcox Basement Systems did for us.  We are very happy we went with the wall covering.  We will certainly recommend you to anyone who may need your help!
Joseph of Stittville, NY
Tuesday, April 9th
Thank you very, very much.  My husband was extremely pleased with the job your workers did.  They were extremely professional and you're true to your word-everything was fast and very efficient and an excellent, excellent job. I can only assume that everything else from this part on will go as well as the installation went.  I want to thank you for all the time and effort in explaining everything to me and helping me to make a decision.  You made it a very pleasant and if it is possible, a wonderful experience.  The job looks great and I can hardly tell you were here!  Thank you very much once again!
Brenda P. of Holland Patent, NY
Tuesday, June 22nd
Very pleased with the installation and relieved my basement is dry and finally usable for storage.
Pat of Holland Patent, NY
Tuesday, August 10th
I am completely satisfied with your company's workmanship.  If I were ever in need of similiar work, I would not hesitate having your company complete the project.
Glen of Ilion, NY
Friday, December 1st
We hired another company and still had water in our basement.  As of today after two weeks of rain- still no water!  We would recommend your company!
Mike of Ilion, NY
Friday, May 12th
I had a lower quote from a competitor BUT after the presentation and question & answer period- I was convinced your company was better and well worth the cost. I am very pleased.  Your crew is the best in the business.  We are thrilled with our DRY basement and should have done this years ago----bring on the rain!!!
Tom of Ilion, NY
Friday, October 17th
Thanks to all the crew and office staff.  The Wilcox Basement Systems Waterproofing is one of the best if not the best home improvement projects we have done.  Thank You!!
Herbert of Ilion, NY
Friday, May 4th
I did a lot of research and had 3 companies come out and quote.  Mike Dorsino seemed to actually listen to our issues and concerns and address them instead of just coming and giving us a quote on a standard system.  He spoke with me on the phone after and helped us tweak our order.  Overall, it was a great experience.  Anne Wilcox made me feel comfortable before the install and my husband was very pleased with the crew and the work the day of the install.  Thank You!  
Chris L. of Ilion, NY
Wednesday, January 29th
We had spoken with another company years ago.  Not impressed.  Gave no guarantee on their work.  I was satisfied that your company knew about waterproofing our basement.  You are honest!  We called in July '06 after the big flood.  We were tired of fearing heavy rain.  We decided to be pro-active instead of reactive.  We don't get nervous anymore.  What a relief!  The pump is so quiet- all you hear is water being sucked out!  Music to our ears!
Tom L. of Mohawk, NY
Wednesday, March 28th
Total testimonials : 203

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