Testimonials

Testimonials for Wilcox Basement Systems

Very satisfied with the job you did. The installation crew did an excellent job.  The office staff were very pleasant & informative.  Your company representative was very professional and pleasant to deal with.  I chose your company for your professionalism, very informative, price & response time.  Complete Satisfaction with all aspects of Wilcox Basement.
Paul & Barbara C. of Clay, NY
Friday, June 5th
Very satisifed.  The installation crew were very professional and the office staff was very good.  Your company representataive was nice and to the point.  Zak Wilcox and the crew did a great job, were very pleased with the work they did. The job was done right the first time and looks great! Thank you so much for everything,(See you next year). Bob and Mimi
Bob and Mimi R. of Clay, NY
Saturday, October 31st
Your company rep was excellent- no other competitiors came close!  You had an excellent proposal and competitive price.  I would hightly recommend you to others.
Jim E. of Manlius, NY
Tuesday, November 6th
We are very satisfied with the job.  Your installation crew was efficient and professional and cleaned the area after they were finished.  After we discussed our problem with your representative at the home and garden show we felt we had found the right company to do the job.
George M. of Manlius, NY
Friday, June 25th
I trusted your salesman and felt he provided us with the BEST and most cost effective approach.  He definitely knew his work and provided us with the most cost effective solutions.  Great Job!! Thank you!
David H. of Manlius, NY
Monday, May 8th
Your company seems to know what you are talking about, you are a Torch Award winner, and have references from others.  It is great to have a dry basment!
Karen B. of Manlius, NY
Wednesday, September 15th
"Very satisfied with the job you did. Great Family crew.  Your company representative was very professional.  I hired your company because among the companies listed, I thought yours appeared to be the Best.  I guess I was correct in my selection.  Wilcox Basement Systems, Inc. is a Top Notch professional company.
JoAnna M. of Manlius, NY
Tuesday, August 4th
I was so impressed with the presentation and your products and services that I didn't research anyone else!  I would definitely tell people to go with your company.  Thank you!
Scott of Fayetteville, NY
Thursday, February 1st
You offered a different approach to our problem and a complete and professional inspection of our basement on the outside and inside of our property. We were very satisfied with your approach and if we want to implement any more of your ideas we will call on Wilcox Basement Systems again!
Linda of East Syracuse, NY
Wednesday, December 6th
We will speak highly of and give the name of Wilcox Basement Systems, Inc. to any and all of our friends and relatives who we discuss our now dry basement with!  Thanks!
Stanton of East Syracuse, NY
Tuesday, January 11th
The pump is very quiet.  Your crew worked non-stop for two days among the wet floor.  It is amazing what my dry cellar looks like now.  No more sweeping up of water.  I would recommend Wilcox Basement Systems highly.
Mary of East Syracuse, NY
Friday, January 19th
We felt confident after our first meeting that the concept was a good one, your guarantee to back it up, price, and discription of the work needed, and after checking 3-4 references listed we had selected the right company for the job.  So far the dry basement is wonderful.  We are even thinking of flooring and "tidying" up the space- something unthought of before!
Stan of East Syracuse, NY
Tuesday, January 11th
From the very start it was clear you were the true professionals and experts in your field.  Your responsiveness by phone was indicative of a company that takes pride in what they do.  Everyone who was a part of this experience helped us feel good about our choice to go with Wilcox.  The crew were incredibly hard workers, and very professional.  On the second day, they worked from 8am to 6pm straight through- I don't even think they took lunch!  Overall, I completely understand why your company is "tops" and has been recognized as such- thank you to all of you!
Dana of East Syracuse, NY
Wednesday, July 18th
I would recommend Wilcox Basement Systems to any person in need of a dry basement.  The Clean Space Wall is a must.  The Wall brightens up my basement.  I was impressed with the presentation from beginning to end of installing systems.  There have been two rainstorms and NO water. 
Jack of East Syracuse, NY
Wednesday, October 17th
This letter is long overdue....It is with the highest adulation that I write this letter to you.  I wish to sincerely thank your company for the absolutely fantastic work performed on my basement last month.  The crew were consummate professionals; I never had a doubt in my mind as to their competence or skill in what they were doing.  They arrived ready to go and knew exactly what to do. I was awestruck as I watched them work.  The task to me seemed incredible, but the three men almost made it look easy.  It was very refreshing to see their confidence and the ease with which they solved the terrible water problem in my basement. While I never had a doubt in my mind that I'd get my money's worth for the installation of the new sump pump and waterguard, it was the many little things that the men did which left an indelible impression on me.  For example: *The care with which the men took to ensure that my basement and its items were not damaged or dirty *The salesman's patience in answering my numerous asinine questions *The crew's meticulous assessment of the granite plate covering my sewer connection *The crew's fantastic job on the discharge trench to the opposite side of my home (I swear I can't even tell it's there!!) *The fact that the men refused to take longer lunch breaks despite my insistence that 15 minutes isn't enough *One of the crew member's noticing that my back deck steps weren't connected to the deck and took a few minutes to secure it. *And most noteworthy, the time your salesman took to draw me a detailed schematic on how to repair the flooring on my basement after the waterguard cement covering had cured.  This was invaluable in assisting me in fixing up the floor and paneling. The work on the basement is impeccable since the job was completed, I have not had a single drop of water in my basement, and the new sump pump is working perfectly.  I am truly impressed and superlatively pleased with the fine job that has been done. Please accept my sincerest thanks for a job well done.  I can now understand why Wilcox Basement Systems came so highly recommended by those I spoke to.  I wish you continued success in your business, and hope that you are around for many years to come.  I certainly know who I'm going to recommend to anyone who has a basement water problem.
Andrew R. of Cicero, NY
Sunday, July 16th
Total testimonials : 232

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