I hired your company because I thought the price was reasonable. I had a bad experience with a different company 4 years a go- after seeing the presentation from your salesman and the work you do, and the materials you use I wish I had called Wilcox Basement in the first place-these guys did an excellent job and I will recommend Wilcox Basement to anyone who wants a DRY BASEMENT !
Terri W. of Mattydale, NY
Thursday, August 23rd
Wilcox Basement Systems gave constant attention to me as the customer, answered all my questions, and was excellent in their work and returning phone calls, getting to us, and very timely service. I will be praising you around to any friends in need of your type of service! Thanks!
Bill of Syracuse, NY
Sunday, August 6th
My lawn was a marsh and my basement was damp. I chose your company beacuse you specialize in that kind of work. At no extra charge you redesigned the line from the floor of my basement up and out. It looks better and the discharge work has allowed my lawn to start healing. The awards you've earned are well deserved!
Jason of Syracuse, NY
Wednesday, April 19th
It's been one month since our system was installed and I can see where your system has made a remarkable change in my basement. The perimeter is completely dry and the rest of the floor is almost completely dry (I had a very bad water problem). The Super Sump has really drained the water and has done just what I was told it would.
I'm very happy that I chose Wilcox to take care of my water problems.
Thank you again and especially your hard working crew!
Louise S. of North Syracuse, NY
Monday, June 28th
I knew that Wilcox Basement Systems could help with my wet basement. You have a crew of men that worked non-stop for the 2 days they were in my basement. It's amazing that they could transform my very wet basement to one that will now be dry. They explained everything and really did an excellent job. I would recommend Wilcox Basement Systems to anyone!
Louise S. of North Syracuse, NY
Wednesday, June 2nd
We hired your company because you were professional and addressed all of our concerns very thoroughly with your estimate. I feel like I can have peace of mind knowing I will not have to worry about water in my refinished basement.
Kelly of North Syracuse, NY
Friday, July 13th
Your designer, Mike Dorsino, displayed amazing amounts of knowledge. This impressed me and made me feel very comfortable that the job was going to be done right. I would recommend you guys to anyone that has a problem similar. You guys did an awesome job installing the wall anchors for me!! Thanks!
Sam P. of North Syracuse, NY
Thursday, December 28th
Great job- quick, clean, efficient, proffessional! Would definitely recommend Wilcox Basement Systems! Great price, excellence of work, reliable, and a true pleasure to do business with!
Jim of North Syracuse, NY
Wednesday, January 28th
We were referred by someone that had used Wilcox Basement Systems and was very pleased with your work. 100% satisfied, did a great job, neat and clean! We had other people here and that's why we went with Wilcox Basement Systems- your the best! We have already passed around your name and told people that we know how great your work is! Thank you! :)
Steve D. of North Syracuse, NY
Tuesday, May 15th
We felt your company knew what they were doing- very knowledgeable and have a great deal of experience. If we want to have the rest of the basement done, we will contact your company to do the work.
Wayne of North Syracuse, NY
Friday, July 27th
Your company rep-Mike Dorsino was convincing on the quality of your product and that you are dependable. I am very happy with the installation and the condition of the "reformed" dry basement. This gives me a sense of security.
Maria of North Syracuse, NY
Thursday, December 18th
Mike Dorsino came and consulted with me about the job. He was very thorough and actually taught me alot in that session. He was also very patient and didn't make me feel stupid when I asked questions. He also was curteous and made me feel like having my business was important to you. Anne Wilcox was always professional and upfront, alerting me right away when the date was set back. Other offices I called sounded like they had no clue what they were doing which was a deterrent. Wilcox Basement Systems, Inc. was organized and has a process. I had confidence they would do a good job.
Anett M. of N. Syracuse, NY
Tuesday, September 1st
The other companies I had assess the job were in and out within 20 minutes. Also the bid proposals were not specific as to what was going to be performed. Mike Dorsino took his time in both- writing the contract and assessing the job. He answered all of my questions and was willing to stay until all concerns were answered. Bill and David Wilcox were also available and open to answer any questions. Very satisified!
Claude of Oswego, NY
Tuesday, January 24th
We are very satisfied with Wilcox Basement Systems! Your crew was great- they worked 13 hours to finish in one day! Our cellar has been upgraded to a basement. I love it!
Sheila of Oswego, NY
Wednesday, April 18th
Your system makes sense compared to the way the other companies were going to handle our problem. I would recommend your company to anyone who needed your services. You were excellent, efficient, very knowledgable, and professional.