Client Testimonials
Hear from our happy customers directly.
Keep up the good work! Hard working people (it's nice to see in this day and age...when most people want the world but don't want to work for it!).
David M., New York Mills, NY
An excellent choice and an excellent job!
Janet H., Utica, NY
Easy to understand explanations of our questions. Left basement very clean.
Joe F, Brewerton, NY
So far so good. You have been responsive and reliable.
Kenneth K, Clinton, NY
Just a great job, very clean/thanks! The crew did a great job. Very understanding of my concern with a small issue and took care of it.
John U, Ava, NY
Impressed by customer service and the referral
Immacolata M
Thank you. Basement is now usable for storage.
Sam & Colleen C, Little Falls, NY
Best experience ever! Everybody was beyond nice, easy to work with and the end result is amazing!
So nice to not have to worry about our basement flooding!
Thank you!!
Todd M., Sauquoit, NY
Very happy with the completed work done. The men that worked on it were very considerate and kind
Yvonne M, Rome, NY
You guys are *****(5 Stars).
I only tried you.
Dan C, Utica, NY
We would recommend your company to others that need your service. We still have sign in our front yd.
Ruth T, Syracuse, NY
We used your service to install a sump pump/drainage system in my parent's basement several years ago. Being very pleased with those results, I decided to use your service when my basement had similar needs.
Walt V, Liverpool, NY
The workers were very nice and they kept everything clean & cleaned up after themselves - Dawn
Dawn M, Utica, NY
Professionalism all the way around from products and office staff communication was outstanding.
Drew R, E. Syracuse, NY
Thank you for going greatly out of your way to accommodate our schedule.
Grant L, Oneonta, NY
Crew worked in the snow and frozen ground. Liked getting mailed copy
Brenda R, Auburn, NY
Your quote was very reasonable, my niece spoke highly of the owners of your company and what was quoted was to fix the problem and not try to add additional work at the time.
Steve & Kathy S, Whitesboro, NY
Thanks; I'd recommend your Business to others
Kevin C, Forestport, NY
Good recommendations and you lived up to all
MaryAnn E, Syracuse, NY
VERY VERY PLEASED!
Peter N, N. Syracuse, NY
Would recommend you to anyone with problem such as ours.
Virginia E, Rome, NY
Thank you! Crew was very polite & hard working. Gave me a start & finish date stuck to it. Best of all no more puddles in the basement after heavy rains.
Joanne F, Auburn, NY
Everyone I dealt with was professional. The job was completed in a timely fashion and done exactly how I was told.
Lisa A, Syracuse, NY
Great job, and will recommend you if anyone asks
Gerry M, Clay, NY
A joy to do business with. Would definitely recommend to anyone looking for sump pump or basement waterproofing.
Josh E, Liverpool, NY
I would never think twice about hiring or recommending your company.
Mary Ellen R., Holland Patent, NY
Thank you so much for your excellent work!
Robert L, Cicero, NY
The crew was very cordial. Did a great job cleaning up.
Joseph R, Whitesboro, NY
Very fair price. Also very nice to do business with a family owned and operated business who obviously take pride in their work.
John R, Tully, NY
It was our pleasure to work with each of you thru the project and we have already told others of your company’s GREAT products and the great job you did.
Ed K, Whitesboro, NY
I would recommend your company to family and friends. Thank you for your service!
Jeff Z, Whitesboro, NY
Our basement has been periodically wet for 25 years. Now it is dry! Hallelujah!
Marion B, Cazenovia, NY
Wilcox Basement is the first contractor I've ever been 100% satisfied with, very courteous & knowledgeable about the issues with my home.
Cindy R, Whitesboro, NY
I was pleased with the way I was treated by all personnel. They are a credit to the company. Many thanks
Don B, Auburn, NY
I would hire you again in a heartbeat
Butch B, Liverpool, NY
We appreciate your time and all the hard, hard work that your guys put in. They did a great job!
Meg H, Cicero, NY
On time, hard workers, pleasant, any calls to you were answered or returned in a timely manner, everyone we dealt with were very nice
John V, Syracuse, NY
We were having siding and windows installed at the same time - our contractors were impressed with your work! (They took several of your business cards)
Bruce M, Oneonta, NY
This was a great company! They had knowledge of the problem; they fixed the problem at a reasonable price and did it in a timely fashion.
Michael G, Cazenovia, NY
Work was done quickly and workers were proficient. We are very happy with the results and pleased that our basement water seepage has stopped.
Alan D, New Hartford, NY
Thank you so very much, we would highly recommend your product & service!!
Paul B, Camillus, NY
Thank you for another job well done.
Kathy H, Cicero, NY
For the first time we have a dry basement! Thank you so much!
Derek K, East Syracuse, NY
Great job, excellent crew, would recommend your organization to anyone. System hasn't had to be used yet but I'm sure that the issue is solved!
Mark L, Mohawk, NY
We are glad and happy that we chose your company to fix our basement
Balshik M, New Hartford, NY
Working with your company was a great experience
Maureen C, Auburn, NY
Everything from the estimate to the completion of the job was a great experience. We love the way our basement looks. Zak Wilcox and crew did an amazing job!
Robert P, Syracuse, NY
Wonderful, prompt response when calling with questions
Joan F, Clinton, NY
I was very impressed with the professionalism of ALL of your people! the work was FAULTLESS
Dean C, Camillus, NY
Thank you! I can sleep at night and not worry about water in the basement.
Gretchen M, Fayetteville, NY
This is my second basement Wilcox Basement Systems, Inc. did. The first basement is still dry and no musty smell. You did such a great job on the first basement that it was a no-brainer to go with you on the second one.
Jim N, Old Forge, NY
Top Notch! 1st Class! will use again if ever needed. Absolutely recommend. Thank you!
Jack B, Skaneateles, NY
The entire basement fix was A+ from start to finish. From salesperson, to project manager, to crew, I can't say enough good things! Well done!
Robert A, Baldwinsvlle, NY
Thank you for restoring sanity back in our life by not having to be worried every time it rains.
Chris B, Syracuse, NY
I would refer your company to any one that is in need of help. Everyone was so helpful and friendly too!
Diane W, Baldwinsville, NY
We are very happy with the work done to our house. It was scheduled quickly. The work finished on time and on budget! Thank You!
Shaun S, Whitesboro, NY
I haven't had a drop of water in my basement. Thanks. I now have peace of mind and sleep right through the worst storms.
Alfonsina S, Syracuse, NY
Great job. Cellar has not been this dry in 29 years we have lived here
Kevin B, Mohawk, NY
I have already referred your company to two of my friends and will continue to do so if anyone needs basement waterproofing
Lorri C, Solvay, NY
Overall excellent job was done by the whole company!
Philip S, Utica, NY
From top to bottom, the service I received was top notch. I would recommend Wilcox Basement Systems, Inc. to anyone.
Chris B, Syracuse, NY
Anne Wilcox and Zak Wilcox were very nice. I couldn't be happier.
Edward B, Phoenix, NY
The work you did made the house liveable again. It is a joy to walk down into a completely dry basement.
Mike N, Mexico, NY
I will recommend your company and your product to others like me who have a wet basement. Love going down to a dry basement. Thank you.
Tammy L., E. Syracuse, NY
Thanks to all for making this difficult repair totally stress free for this homeowner. I have only kind thoughts for the staff and crew.
Joann W, Liverpool, NY
Good to have someone at the other end of the phone line. Answering machines lead to phone tag (and lost sales). Thanks for an excellent job, crawlspace is dry, dampness gone, and the appearance is much improved.
Joseph A., LaFayette, NY
I have provided your name to at least 3 other people since you have done work for us. These last 2 months of intense rain proved that your system works. No a drop in the basement!
Jeremy, Weedsport, NY
You have a well-run, competent organization. From first contact, scheduling a rep, his presentation, proposal acceptance, installation and follow-up -everything was top-notch and professional.
Tom, Syracuse, NY
I am very happy with the completed job and how well it turned out. Everything is nice and clean.
Richard, Frankfort, NY
From start to finish everyone was courteous, helpful, informative, and nice to work with. They accommodated all my requests and were very clean. The sump pump and discharge system I had installed seems great. I have not had to use it since but will give this project an A+++.
Derek, Ilion, NY
I appreciate you all! You saved my house, gave us clean air, worked so very hard, I am proud of your work ethic.
Barbara G., Camden, NY
With spring and snow melt here, it gives us peace of mind knowing that the water that was seeping in is now going out!
Greg B, Clayville, NY
My cellar is bone dry.
Ray C., Utica, NY
Our musty basement is now very dry and we are planning on setting up a game room down there. Thanks!
Charles F., Holland Patent, NY
I have continually recommended Wilcox Basement Systems to people who may be in need of your services.
Vanno D, Utica, NY
Our peace of mind, knowing cellar problems are behind us is 'priceless'!!
Bruce W., Rome, NY
Will and already have recommended Wilcox Basement Systems to others. Thank you for working with me on the system I chose and on the pricing. I may use you for more work in the future.
Jason D., Baldwinsville, NY
Nice job! Makes a big difference. Our basement/crawlspace is much warmer this winter.
Chris H., Rome, NY
The fellows did an excellent job-were careful to cover everything, worked quickly, kept noise to a minimal, and cleaned up so the cellar was neat when they left.
Marjorie T., Rome, NY
I have referred your service to 3 families in my neighborhood. Thank You!
Gail, Syracuse, NY
Thank you! The job conditions were pretty ugly at times with heat, high humidity, and heavy rain-the crew continued to work without interruption- they deserve a lot of credit and did a great job!
Ronald R, Cicero, NY
A very good experience and I recommend Wilcox Basement for all waterproofing needs.
Richard N, Liverpool, NY
Thank you for responding so fast and fixing our sump pump. Thanks to you we were able to go on vacation and not worry. Great service.
Peter P, New Hartford, NY
Thank you all for the hard work, and doing an outstanding job.
Joseph L, Holland Patent, NY
Very professional company
Dominick, P., Little Falls, NY
Your crew was very nice, they did their job very well and did not slack off. I would recommend your company to anyone that would need your services.
Ken W., Waterville, NY
Super- excellent job!
Thelma Z., Utica, NY
Very impressed with the workmanship in my basement- it looks good and feels good.
Rosario T., Utica, NY
I will recommend you to anyone I can!
Pam S., Utica, NY
Job very well done! Couldn't be more pleased!
John B., Sherrill, NY
I would recommend Wilcox Basement Systems to anyone with a water problem
Robert S., Oneida, NY
It's wonderful to have a dry basement! Whole experience went very smoothly. Thank You!
James P., Norwich, NY
I would recommend Wilcox Basement Systems to anyone with any basement problems. Everyone was an excellent representation of your company.
Frederick T., Fayetteville, NY
I had four estimates. Your price was second best but your professionalism was number one!!
Bruce L., DeWitt, NY
Everything was handled extremely professionaly- Thank you very much!
Joe B., Deerfield, NY
Great service from start to finish! Thank you!
Butch T., Baldwinsville, NY
Would recommend this to anyone who has a dirt crawl and wants to do it right.
Carl M., Baldwinsville, NY
Thanks Wilcox Basement Systems- the Bilco door looks great and works great. Basement is all done and looking forward to enjoying the extra space we needed.
George F., Whitesboro, NY
Your company dealt with us quickly, professionally, and friendly. Your crew was extremely helpful with many tips/information on non-related basement issues.
William B., Whitesboro, NY
Excellent workmanship!
Joe C., Whitesboro, NY
Quality, friendly service- feeling like a valued customer is difficult to find these days- Wilcox Basement Systems has these traits- thank you!
Christine F., Whitesboro, NY
Very Positive Experience!!
Nancy C., Whitesboro, NY
Our basement has stayed completely dry. We are very impressed with the system!
Charles W., West Leyden, NY
Would recommend Wilcox Basement Systems to friends and family without any reservations.
Ben M., Utica, NY
My basement has never been this dry and we are very happy with the system that Wilcox Basement Systems installed.
Ray Z., Utica, NY
We are very satisfied with the job Wilcox Basement Systems did for us.
Tony S., Utica, NY
We would highly recommend you to anyone!
Jerry R., Utica, NY
A superior job! Neat, clean, and well done!
John G., Syracuse, NY
My sincere thanks to everyone involved.
Marie D., Syracuse, NY
The awards you have earned are well deserved.
Jason F., Syracuse, NY
I was anticipating lots of dust and debri- I found the basement to be clean and orderly!
Mike C., Syracuse, NY
I am very pleased from start to finish- very neat and clean, and completed faster than I thought.
Louis C., Syracuse, NY
Your company was completely professional. Everything was done on schedule and the results are superior. A meticulous job!
Richard B., Syracuse, NY
I love my dry basement! It was wonderful to do business with a very service oriented company.
Christina S., Syracuse, NY
I look forward to going through next spring without having to mop up my basement floor.
Tony P., Syracuse, NY
It was great to have the work done so fast and we can't wait to actually use our basement! Thank you!
Richard B., Syracuse, NY
I will be passing your name around to a few friends in need of your services.
Bill S., Syracuse, NY
The crew was great and worked very hard. I was very pleased with them. I can't say enough good things.
Ryan F., Syracuse, NY
I am so happy with my dry basement.
Barbara D., Sherrill, NY
Great work ethics provided by this company! Very satisfied with finally having a dry cellar.
Nancy C., Sauquoit, NY
We are very pleased with the job- only wish we had it done sooner.
Ronald M., Sauquoit, NY
Very pleased with the job you did. The basement is dry now and smells good.
Robert W., Cherry Valley, NY
I praise your product & services
Jean B., Rome, NY
Extremely pleased with the excellent job and exceptional company.
Paula D., Rome, NY
What a relief not to worry everytime it rains!
Pat S., Rome, NY
Another company initially did our basement and was back 6 times without solving our problem. We are very satisfied!
Bill L., Rome, NY
All companies should do business the way Wilcox Basement Systems does.
Paula D., Rome, NY
High praise for a job well done!
Alan P., Remsen, NY
Very professional & pleasant company to do business with.
Douglas J., Parish, NY
We can't say enough favorable things!
Ralph T., North Syracuse, NY
I can now have peace of mind!
Joel B., North Syracuse, NY
Thanks! No more headaches about my cellar!
Sharon P., New York Mills, NY
Excellent Job! I would highly recommend your company!
Michael B., New Hartford, NY
Thank you for a suporior job again!
John K., New Hartford, NY
Your company did an excellent job and I would recommend you to anyone.
Terri W., Mattydale, NY
Installation crew was fantastic. overall great experience.
Joe Orsen, Skaneateles, NY
Excellent products & service! Highly recommend!!
Don B., Marcy, NY
Your services helped me sell my home!
Nancy R., Marcellus, NY
Very positive experience!
Theresa K., Manlius, NY
Would highly recommend your company to others.
James E., Manlius, NY
Efficient and well organized company.
Sue F., Liverpool, NY
I will recommend you to friends & family.
Gerald, Liverpool, NY
If I purchased a new home-your system would be the first thing I would install.
Philip G., Liverpool, NY
Outstanding Experience
Larry C., Liverpool, NY
Wonderful, professional, just great!
Herbert W., Liverpool, NY
You guys did a great job & gave me peace of mind.
Greg P., Liverpool, NY
Excellent job! Would recommend you in a heartbeat.
Tony A., Liverpool, NY
Would recommend you and use you again
Tony C., Liverpool, NY
while this was a major project for us - you were very professional & the quality was excellent.
John L., Jamesville, NY
Would recommend your company to anyone who needed your services.
Carl R., Jamesville, NY
Wish we had done sooner!
John K., Ilion, NY
Thrilled with our DRY basement!
Tom L., Ilion, NY
If I ever need this type of work done again- you will be the first company I call.
Karen A., Hastings, NY
Very happy with the results! Thank you!
Melissa, Hamilton, NY
I felt I could trust your system and guarantees- the result confirms it all!
Mark S., Franklin, NY
I would certainly call on you again.
Jim F., Eaton, NY
Your company is 'tops'
Dana, East Syracuse, NY
Very satisfied- basement dry for the first time in years!
Carmen, East Syracuse, NY
I would recommend Wilcox Basement systems highly.
Mary H., East Syracuse, NY
Very impressed! Thanks for all your hard work!
Ed H., Dolgeville, NY
The workers and staff are Great! Thank You!
Jane Y., Dolgeville, NY
I am now able to see areas of my cellar previously under water for 12 years!
Mary W., Durhamville, NY
Excellent job! Great experience!
Ken, Clay, NY
If any of my friends or family have a problem- I will refer you.
Lisa, Clay, NY
You are the best
Andy, Cicero, NY
I would not hesitate to recommend Wilcox Basement Systems to anyone. Other contractors all seemed negative in their approach - not what the homeowner wants to hear.
John, Cicero, NY
Great Job! We can now use the cellar area for storage and odor free laundry.
Don, Cicero, NY
Enjoyed the transaction, installation and follow up from beginning to end.
Gen C, Cicero, NY
Very happy to recommend Wilcox Basement Systems to work in anyone's home. They made the experience of spending money one that is hopeful and like we will have our dream come true of a dry basement.
Joe M., Chittenango, NY
After 30 years of having water on the cellar floor, it is so nice to not have water anymore. Thank you so much!
Tom, Chittenango, NY
I was impressed with the professionalism of the workers.
Paula J., Cazenovia, NY
Everyone in your organization does their job very well.
Charles, Cazenovia, NY
We would recommend your work and company.
Garcia S., Canastota, NY
The installation happened just as stated. Installation crew was friendly, polite, worked hard and cleaned up. Most of all I liked the total professional and business like and honest approach- stay with it.
Ed W., Canastota, NY
We were extremely happy with the job!
Vladamir, Camillus, NY
Very satisfied with your crew, products, and performance of your products!
Larry, Boonville, NY
Thanks for the hard work on my basement. It is a big improvement on my house!
Denise, Barneveld, NY
I am very satisfied. The staff were very professional and highly recommended. Thanks!
Amarjit, Balwinsville, NY
Great job! We will be happy to be a referral for future customers!
Ted, Baldwinsville, NY
The process from start to finish was very professional and was done with minimal disruption to our lives- Thank you!
Scott, Baldwinsville, NY
I hope I don't ever need you again but I will call if I move to another location and a water problem exists. Your crew are an asset to your company. Jason M, Auburn, NY
Jason M, Auburn, NY
Your salesguy answered all our questions. David Wilcox put our concerns to rest. The crew were professsional and considerate!
Mark C, Baldwinsville, NY
The work was done on time, by a crew of hard-working, courteous, and efficient men--and on the hottest day of the summer! The ugly crawlspace now looks clean and safe. And best of all--the awful mildew smell is gone! I am so grateful!
D. J., Whyte, Marcellus, NY
Whenever there is any water problem or renovations in basement there will only be one number and that will be 896-3979. The products to protect, clean up an area are perfect, and I have already given people this company's name.