Testimonials for Wilcox Basement Systems

We were completely satisfied with the job that was done.  The installation crew was friendly, professional, hard-working.  The office staff was great and the company representative's presentation was very thorough, educated us on aspects of the repair and our problem no other Company's rep had mentioned. We hired this company because of their rep's presentation and a friend's recommendation.  Excellent Job - Work was done when promised, as described and for estimated price (no "surprises").  Our responsibilities to provide access were explained and the crew even moved a couple of our heavy items the day of installation.

Very Satisfied.  Installation crew was hardworking-timely-professional, Office Staff was informative-keep up communication, Mike Dorsino was very knowledgeful, gave excellent suggestions and alternatives.  Mike was easy to work with. The top reasons we hired you is your system & price.     Glad we had your company do the work.  Sorry we waited so long to have it done.

"Extremely satisfied.  Excellent communication with office staff from start to finish.  Never saw 3 guys work so hard in my life.   Robert Day was honest, straightforward, not at all pushy, and obviously knew his stuff.   The other major company was extremely pushy and extremely expensive and totally inflexible in doing what we wanted done.  They also wanted 4 full days and you did it in 1 day.   I have lived with a wet basement for the 31 years I owned this house.  So far it is now completely dry.  I wish I did this years ago!  Your crew was just awesome."    

Exceeded my expectations. Installation crew was professional, prompt, thorough. Office staff was professional and timely.  Company representative Robert Day's presentation was well explained, competitive price.  I hired your company for these reasons, Price, Robert Day's explanation for work was thorough without being too complicated.  Did not feel taken advantage of, was pleased with his assessment and approach.  Comprehensive without being too excessive. Zak Wilcox, Paul Voorhees and Mohammed Ali were great. Went above and beyond what was asked.  Final product is what was promised and solved the issues.  Thank you again!  

Very satisfied with job.  Installation crew was respectful & hard working.  The office staff was friendly & helpful.  You company representative was effective, not pushy.  We chose your company because you were the first company called, was impressed with consultation, just needed to wait until it fit our budget priority. We've had 2 big rainy periods since installation - cinder blocks and crawlspace floor have been bone dry.  This is a huge change & success, what a relief! 

  Very satisfied with job, installation crew were polite & proessional.  The office staff was exceptional and you company representative was very professional and understanding.   The top reasons we hired you were professionalism, follow up, up scale brochures with photos and explanations of what services are available.   Thank you to everyone at Wilcox.  We will recommend you to friends.

Job seems fine. Zak Wilcox, Logan Wilcox and Paul Voorhees worked hard & steadily. Multiple reminders of the job by the office staff were helpful.  Robert Day was calm, clear, and knowledgeable.  He recommended only what he thought we needed. The cleanup was completely satisfactory.  We hired your company because the job was limited in scope (full basement) and affordable.  Big rainstorms today!  No water or sump pump yet as far as we can tell, but we can rest assured that our basement won't flood.    

Very satisfied with job. Installation crew were great-knew their job.  David Wilcox told me what he & company would do to eliminate problem & did it. Cleanup was great. Did not check with anyone else.  After David made presentation, decided he & crew were the ones for job.  Have had heavy rains since work was done and happy to say NO WATER!!

It was a pleasure to work with each of you thru the project and we have already told others of your company's product and the great job you did!   Impressed with Robert Day's knowledge of the product and how it would solve our problem and Robert Day took the time to answer all our questions.   100% satisfied.  Installation crew was Exceptional! Great guys, hard workers.  The office staff was very easy to work with.  Robert Day did a great job explaining the product, he was very polite & courteous.    

"I'm so pleased with the work you guys did for me.  The professionalism you showed in dealing with me through all phases of the job was outstanding.  The attention paid to keeping me informed as to what was happening was outstanding.  I never had to wonder what was going on.  It was a pleasure meeting David Wilcox to discuss my concerns and have him create the plan to alleviate my constant pumping of ground water to keep my basement dry.  The work crew (Zak Wilcox, Paul Voorhees, Logan Wilcox) that showed up to execute David's plan worked tirelessly at the job.  They truly acted as a team to perform the very laborious task at hand.  They seemed to have good camaraderie with each other as they worked steady and hard to complete the job.  I unequivocally recommend Wilcox Basement Systems, Inc. to resolve any basement water issues.  You guys are the best.  Thanks for the great job."  

Very Satisfied! Crew was wonderful, very professional/hard working. Prices were more competitive, & provided guarantees w/your work! Thank-you again for all your hard work.  We will no longer cringe when it rains!!

For years in the spring of the year, my basement would become a swimming pool. (Almost) A Friend advised me to call Wilcox early April 2008. Your company installed the water guard system. This past spring we have had more rain than ever. Not one drop in my basement. Thank you! Ps- Best investment I ever made.

Very satisfied. Hired your company based on referral and self research into company and product, reliability and warranty of product system.  Minimal self cleanup.  Have not seen a drop of water in basemnt since system has been installed.  

I am very much satisfied with the job you did.  The installation crew were excellent. Your workers were great, they work right along without taking a break, got the job done fast.  The office staff was wonderful and helpful.  Your company representative was very informatiive and knowledgeable about what needed to be done.  The cleanup was great. I hired you because my friend showed me the work you did for her and I was very pleased with it. I will recommend you antyime.

We didn't look at other companies.  We saw what your system looked like at (our friend's) and they were so pleased, your warranty, BBB award, and your salesman was great!  The triple safe pump is so quiet, the system will correct the problems we had, we have peace of mind!