Testimonials for Wilcox Basement Systems

Very satisfied with job.  Installation crew was efficient, cleaned up, our dog liked them! The office staff was good. Company representative was professional, especially during a pandemic.  I reviewed several companies.  Wilcox Basement did not have any negative reviews.  I felt that the job would be done correctly the first time. Tropical Storm Isaises dropped a lot of rain today.  Basement remains dry.  This inspired me to hire help to begin cleaning out the basement. 

Last month, your staff from Wilcox Basement Systems installed a WaterGuard waterproofing system in our home.  Before the installation our basement routinely flooded whenever there was a heavy rain.  Even when it wasn't raining, the blocks were soaked through with water, and we ran a dehumidifier continuously. We are pleased to write that there have been several heavy downpours since the installation, and the basement has stayed completely dry!  Needless to say, we are very impressed with the system. We were also impressed with the professionalism and friendliness of the installation team.  There were meticulous, worked diligently, and cleaned up everything before leaving at the end of the day. All in all, a job well done! Thank you for providing an excellent system and the experienced staff necessary to waterproof our home.  We wish you much continued success.

Anne Wilcox was very gracious and accomodating!  Mike Dorsino's honest and modest demeanor meant a great deal as opposed to other companies reps.  The referral sheets and contact information sealed the deal.  I am very satisfied with the job and the workers were conscientious, courteous, and helpful. 

We hired Wilcox Basement Systems because you had a great presentation, great website, great brochures, great products offered- You guys are the basement water pros!  Thanks for the great service!

I am very satisfied with Wilcox Basement Systems- your crew was professional and couldn't have worked harder.  Mike Dorsino sold me on the job-he took 2 hours explaining everything and had a great presentation.  I believe this system will work the way it's supposed to- thank you again for a job well done!

Your salesman who came to give me an estimate was very thorough  and showed me a video, you offer a warranty if anything goes wrong.  The crew who installed my system were courteous, they did a great job explaining everything to me.  The system was installed in two days and they did a great job cleaning up. 

What a wonderful, professional, great group you have!  You have top rating in BBB and you use a special drain tube around the cellar that is great!  For a very messy type job- your people are so neat and tidy.  It seemed almost hard to believe!  Just Great!  You sure know what you are doing!

I intend to recommend you to any friends or family who have similiar problems.

Thank you for a job well done, I appreciate all that you did.  Everyone from office staff to onsite workers were friendly, prompt, helpful and a pleasure to do business with.  I will continue to tell others about you!

After meeting your salesguy and discussing the solutions he suggested I didn't feel it was necessary to consult with another company.  I like the efficient, well organized way you conduct your business.

Your presentation was the reason we hired your company.  Your salesguy was very personable and was able to answer all my questions and concerns.  Overall the workers went about their work in a very professional manner.  They did a great job cleaning up when their work was finished.

NO PROBLEMS!!!  This year was a real good test for your great work you did at our house a couple years ago.  There was NO water in our basement at all.  You sure know what you are doing!

We are very much satisfied with the job Wilcox Basement Systems did for us.  Mike Dorsino did a fine job explaining everything and the crew did a terrific job- clean up was excellent.   As always it is hard to find reliable people to do certain jobs in your home.  They are out there ready to "pounce" on you.  You have to be careful.  We were impressed with the job the crew did.  Its hard work and they never let up until the job was done.  It is great to have  a dry cellar.  Happy Holidays!! 

"Very satisfied.  Website included foundation jacking, with up front analysis to determine proper repair methods." "Very professional.  Would recommend to others needing repair, but uncertain of the cause/solution."

Excellent job boys!  I would recommend you in a heartbeat!  You are very professional and knowledgeable about your business and trustworthy.